The Queen Mary Expands Support for Fire Evacuees with More Available Rooms, Hospitality Lounge, Free Tours, Pet Refreshment Areas, and More

The Queen Mary in Long Beach is extending its support to those displaced by the devastating wildfires in Southern California. As part of this effort, the iconic ship is offering discounted accommodations, free tours, and additional resources to evacuees and their pets.

  • Discounted Room Rate: A special rate of $189 per night is available, including breakfast for two daily. The Historic Preservation Fee and pet fee have been waived to make stays more accessible. Guests can book directly via this [link] or use promo code STAYSAFE to apply the discounted rate.
  • Hospitality Lounge: A dedicated space in the Capstan Room on A-Deck is open daily from 6 AM to midnight. This lounge offers evacuees a relaxing environment with light snacks, coffee, TV, and an adjacent outdoor deck for fresh air.
  • Free Tours: The Attractions Team has opened two tours exclusively for displaced families staying aboard the ship:
    • 1:00 PM Haunted Encounters Tour – First come, first served, with a maximum of 30 participants.
    • 5:00 PM Glory Days Tour – First come, first served, with a maximum of 30 participants.
      Signs promoting the tours will be placed at the front desk, Capstan Lounge, and Passenger Information.
  • Pet Support: Pet Refreshment Stations with water bowls are set up around the ship. Additionally, the front desk provides dog and cat food, treats, toys, and even beds to ensure pets are cared for during their stay.

STATEMENT FROM THE QUEEN MARY MANAGING DIRECTOR


“The Queen Mary Cares!  Our hearts go out to all of those who have been affected by these horrific fires. The devastation is unfathomable.  In times like this, it’s all about taking care of the people and the community at large – this is our purpose, and this is our responsibility.  We have opened all our available staterooms to accommodate our evacuation guests and established a very low rate.

We opened a large hospitality conference room to serve as a place for evacuation guests to unwind, talk to other guests with similar circumstances, and use the adjacent outdoor deck to go outside and do the same.  Inside the hospitality room we provided comfortable furniture, TVs to watch the news, phone charging stations, and coffee and food snacks at no charge.  Also, at the front desk, we provided snacks, toys, and beds for pets; as well as computer usage for guests who need to use the internet. 

Yes, we have waived various fees in this time of crisis—it’s a simple thing to do; however, what’s more important to us is being proactive and making personal connections by addressing the immediate needs of those affected. This includes supporting our management team as they remain out of their offices to personally connect with our guests in the hospitality room, front desk and elsewhere on the Ship.  The Queen Mary is stepping up because this is what we do….We Care!” – Steve Caloca, The Queen Mary, Managing Director

Leave a comment